Task queue

The Task Queue page is an administrative dashboard used primarily for system monitoring, performance optimization, and troubleshooting. To access this interface, navigate to the Admin Panel > Advanced section and select Task Queue.

The Task Queue monitors the asynchronous background processes required to maintain your intranet's health, data integrity, and search relevance. Upcoming tasks enter the queue, execute automatically, and clear upon successful completion.

These operations are managed and processed by Hangfire, an open-source background job framework. Common automated tasks include:

• Dispatching system and broadcast email notifications.
• Indexing new or updated content for the search cluster.
• Executing synchronization cycles (reading/writing data) with your Active Directory or Cloud Identity Provider.

Troubleshooting & Stale Task Alerts

If background processes fail to execute within their expected timeframe, a global error notification will appear at the top of the intranet interface warning administrators that "There are stale tasks in the task queue."


When investigating a backlog on the Task Queue page, look at where the stale jobs are accumulating to determine your next steps:

• Accumulation under the "General" Tab: If tasks are stalled or continuously multiplying here, it indicates a system-level processing issue. Please open a ticket with the ThoughtFarmer Helpdesk for engineering review.
• Accumulation under the "User Management" Tab: This typically points to an authentication or directory synchronization bottleneck. Please refer to our dedicated self-service troubleshooting guide: There are stale tasks in the task queue.

Critical Operational Warning

While the administrative interface allows you to manually delete scheduled tasks from the queue, doing so is strongly discouraged.

Purging active or queued jobs can permanently disrupt core intranet functions, halt search indexing, or cause data desynchronization. If you are experiencing performance issues or a frozen queue, do not delete tasks manually. Please contact ThoughtFarmer Support via the Helpdesk for safe remediation.