Troubleshooting

Access solutions for common issues with your ThoughtFarmer intranet, including DNS problems, Java updates, Active Directory issues, and troubleshooting tools

• CloudFlare DNS issues
• Update Java version for ElasticSearch 7
• Active Directory troubleshooting tool - incoming user
• Emergency troubleshooting tips
• Troubleshooting - "Sorry you don't have access" - clock skew and assertion lifetime
• Duplicate users created by EDC sync
• Troubleshooting - An error occurred while starting the application
• FormFlow: Communication with the ThoughtFarmer API failed
• Your user can't see a page? Security permissions troubleshooting 101
• Emails from ThoughtFarmer are being marked as spam
• There are stale tasks in the task queue
• Resolving Server 500 errors
• Activity index
• Troubleshooting the search index
• Task queue
• Known Issues