When your intranet is upgraded to ThoughtFarmer 10, the ability to use the ThoughtFarmer mobile app to access the intranet is automatically enabled. Your intranet must be running ThoughtFarmer 10 or higher to use the mobile app.

If you use Windows SSO as the primary login method on your intranet, you will need to follow some additional steps to enable mobile app usage. To learn more, see Enabling the mobile app.

Supported devices

• Android devices running operating system Android 9.0 and above
• Apple iPhone 6s and newer running iOS 13 and above

Tablet is not natively supported. You can find and install the ThoughtFarmer mobile app on iPads in the App Store by selecting the "iPhone apps only" filter. The app is not supported on Android tablet devices.

Install the mobile app

Android devices

1. Go to the Google Play store.
2. Search for "ThoughtFarmer".
   
   
   
   
3. Install the ThoughtFarmer app. The app will show on your home screen with the ThoughtFarmer leaf icon, and the name ThoughtFarmer.
   
   
   
   
4. Open the ThoughtFarmer app.
5. You will be prompted to Allow ThoughtFarmer to take pictures and record video. (ThoughtFarmer will only use the camera and microphone if you choose to take a photo or record video within the app after tapping Upload file.) Select the desired option.
6. When prompted to enter your intranet address, enter the URL for your intranet and tap Next.
   • eg. intranet.thoughtfarmer.com
7. If there is more than one option for signing in, select the applicable option, and log in with the credentials you use to access your intranet.

Android devices will automatically allow push notifications for the ThoughtFarmer app. This allows the icon badges to display on the ThoughtFarmer app icon notifying you of intranet alerts. It also allows important broadcast push notifications to display on your device. (Apple devices request this permission on initial setup.)

Apple devices

1. Go to the Apple App Store.
2. Search for "ThoughtFarmer".
   
   
   
   
3. Download the ThoughtFarmer app. The app will show on your device with the ThoughtFarmer leaf icon, and the name ThoughtFarmer.
   
   
   
   
4. Open the ThoughtFarmer app.
5. When prompted to enter your intranet address, enter the URL for your intranet and tap Next.
   • eg. intranet.thoughtfarmer.com
6. If there is more than one option for signing in, select the applicable option, and log in with the credentials you use to access your intranet.
7. After the first-time welcome screens, iOS will display a pop-up that "ThoughtFarmer would like to send you notifications". Please allow notifications. (This allows icon badges to display on the ThoughtFarmer app icon notifying you of intranet alerts. It also allows broadcast push notifications to display on your device.)

If you choose to upload a file to the mobile app by taking a photo or video with your device, you will be prompted to Allow ThoughtFarmer to take pictures and record video at that time. (Android devices request this permission on initial setup.)

Unable to connect to intranet message

When you enter the intranet URL into the mobile app, you could receive the message "Unable to connect to a ThoughtFarmer intranet. Make sure the mobile app is supported on your version of ThoughtFarmer." You might see this message because:

• The URL has not been entered correctly.
• The intranet has not been upgraded to version 10+.
• The intranet is only accessible from inside the company network and you are attempting to access it from outside the network.

Available Rich Text Editor tools

The Rich Text Editor (RTE) tools are reduced to a basic set by default in the mobile app to maximize the available space for editing page content on small devices. Intranet administrators may choose to make other editing tools available on the mobile app RTE. For example, the Insert image tool is not available by default in the page body RTE toolbar on the mobile app. Additional tools can be added via configuration settings. To learn more, see Configure Rich Text Editor settings.